+ 3,000 automated appointment bookings and 500 working hours avoided for Monney Conseils (CH)

Brief.

For Monney Conseils, we created an appointment scheduling tool that we integrated into their website.

The fiduciary’s clients can make an appointment with just a few clicks. They just need to:

1. Select the appointment’s subject
2. Select a date from the calendar
3. Select a time slot
4. Enter their name, email, and phone number

The appointment immediately appears in the employee’s calendar.

The client receives a confirmation email, as well as a reminder email 24 hours before the appointment.

The tool is synchronized with team members’ schedules, and updated in real time. Thus, it only offers the available time slots.

Thanks to a filtering system, appointments are allocated to specialist employees according to the appointment’s subject.

Result.

• + 3,000 appointments made online, at an average rate of x per month.
• 500 hours of work saved for employees.

Technologies used.

Node.js / Express

API (virtual bridge) which is the link between the database and the platform

MongoDB – Mongo Atlas

Cloud platform allowing you to save your data in a secure and efficient way, operating with a reliable noSQL database system.

React.js

Allows you to create secure, complex and fast web applications.

Heroku

Segmentation of versions between the different stages of development:

• Dev server
• Staging server
• Production server

Postman

User simulation for the test phase